2020 Joint Projects

The Korea-Serbian D-Government Cooperation Center was launched somewhat late due to the Corona Pacdemic, but to achieve efficient Serbian gov- ernment, high-level public services, and accessible public services, the Serbian central government's electronic document system was introduced as the first joint project We are carrying out a plan for this.

First of all, the introduction of the Serbian government's electronic document system, the digitalization of documents and the distribution of electronic documents are also EU requirements for EU membership. The problem of the Serbian government is that paper documents-based civil public services are still being dealt with. Could this be innovatively improved? Could it be possible to increase the efficiency of internal administration? Starting from the these questions, the Korea-Serbian D-Government Cooperation Center agreed to carry out tasks in the field of introducing and using electronic documents to solve the problems of the Serbian government.

The Serbian electronic document construction concept was designed so that the civil petitioner can apply for a civil application online instead of paper documents, go through the electronic approval and distribution process of electronic documents, and even issue online.
Serbian Government’s Concept of e-Document
e-Document with e-Signature
Request
Receipt
e-Approval/e-Doc. distribution
Drafting
Request approval
Review
Approval
Issue e-Doc with security features
[Internal] Online Process

Civil appeal service on e-Document system
Improvement of the internal administrative process with e-Approval
Utilization of e-Document with security features
The second task that the Korea-Serbian D-Government Cooperation Center must carry out is to provide education for Serbian officials to strengthen their D-Government project management capabilities.

The Serbian government wants to strengthen the project management capabilities of its officials in order to efficiently manage the D-Government proj- ects currently underway and generate results. Therefore, the Korea-Serbia D-Government Cooperation Center is planning to conduct a two-week train- ing program based on the Korea Information Society Agency's D-Government Project Management Manual.

We plan to reinforce our capabilities in the entire process, from planning D-Government projects, placing orders to select a business, how to carry out each stage of the project, major inspection items, project management supervision plan, and evaluation plan after completion of the project.
Capacity Building Plan
e-government policy development&project management
Strenthening project management capabilities

Project lifecycle

Planning
 - E-government project planning
 -Establish procedures

Order
 - Integrated orders and separate orders
 - Proposal evaluation and technical negotiation plan

Execution
 - Prior feasibility analysis
 - Establishment of progress method by project type

Management
 - Subcontracting, progress, change management
 - Deliverables inspection plan

Evaluation
 - Project evaluation plan
 - Feedback plan of evaluation result
Lastly, the Serbian government is very interested in Korea's public data opening and big data policy, and wants to see and experience Korea's best policy cases, so we are going to conduct an invitational training to Korea. There are still practical difficulties in carrying out tasks such as self-isolation for 14 days for foreign immigrants due to the corona crisis, so we are preparing various alternatives such as switching to online in consideration of the future situation.
Invitational Training Program
Selection of trainees
 - 1 person(senior level), 3 persons(working-level staff)
 - Visa, travel insurance, accommodations, etc.

Preparation for the trainee visiting
 - Selection of institutions for field visit
 - Preparation of training operation manual

Invitation training&report
 - Implement training program with lectures and discussions
 - Training results report

Serbia e-Document Feasibility Research
 - The need to implement big data and open data
 - Concept and current status of public data
 - Korean public data case study

How to use e-Document
 - The concept of e-Docs
 - Standardization plan of e-Docs
 - Current Status of e-Docs in Korea

Law/Regulations and policies
 - Introduction to Public Data Policy
 - Open Data policy implementation process
 - Laws and enforcement decree of public data

Public data portal and guidelines
 - Introduction to Public Data Guidelines
 - Case study of public data and open portal
 - The relationship between big data and public data

Visit to Korean institutions
Open Data/Big Data
 - Digital Government Bureau in Ministry of the Interior and Safety
 - NIA(National Information Society Agency)
 - K-ICT big data center

e-Document
 - KLID(Korea Local Information Research&Development Institute)
 - NAK(National Archives of Korea)